Privacy Policy

Effective 1 January 2025 · GDPR-compliant. Plain-language version below.

1. Who we are

Adriatic Jet d.o.o., OIB HR74829163504, registered at Lapadska obala 21a, 20000 Dubrovnik, Croatia. Data controller for the purposes of GDPR.

2. What data we collect

Booking enquiries: name, email, WhatsApp number, preferred date, party size, free-text notes. Payment: processed by Stripe — we never see card details. Briefing log: name, ID type and number for the qualifying briefing log the Coast Guard inspects (Croatian law). Site analytics: if cookies are accepted, IP-anonymised pageview counts.

3. Why we collect it

To deliver the service you booked, comply with Croatian Maritime Code identity-record requirements, send weather updates, and process refunds.

4. Where it lives

Booking enquiries: Mailgun (EU region) and our own internal CRM. Payment data: Stripe. Briefing logs: paper, locked at the dock office; digitised annually for tax filings. We never sell your data.

5. How long we keep it

Briefing logs: 10 years (Croatian Maritime Code requirement). Booking enquiries: 3 years for tax/dispute purposes. Marketing emails (if you opt in): until you unsubscribe.

6. Your rights

You may request access, correction, deletion or export of your personal data at any time. Email info@jetskirentaldubrovnik.com with "GDPR" in the subject. We respond within 30 days.

7. Cookies

This site uses essential cookies only by default. If you opt in to analytics, we set a Google Analytics 4 cookie with IP anonymisation enabled.

8. Supervisory authority

If you have unresolved concerns, contact the Croatian Personal Data Protection Agency (AZOP), azop.hr.

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